__________

We’re lucky to be working with a broadcaster on a cool storytelling project.

Together with our other interactive and storytelling projects for brands and broadcasters, we know we’ll be looking for producers in the near future and would be keen to hear from people who may want to join our team, at both a senior and junior level.

You’ll have a combination of skills:

—experience of storytelling in the widest sense (particularly on interactive platforms)

—a high level of technical literacy

—detailed knowledge of the murky innards of social networking platforms and insight into how people use them,

—an editor’s eye for detail

About The Job
We are currently seeking an IT Support Analyst who will provide primarily first and second line Mac and PC support plus some occasional network and server support. The individual will have a broad of experience supporting a mixed Mac & PC environment, including hardware, software and a variety of peripherals.

The individual will be involved, to varying degrees, in implementing, supporting and maintaining every aspect of all IT systems at Somethin’ Else and of course, the people and teams that rely on them. This is a great opportunity for anyone wishing to get hands on with a wide range of technologies in an incredibly vibrant and exciting organisation.

The successful candidate will report directly to the IT Manager and will need to be highly organised in order to assist in ensuring the smooth running of the IT systems. They will sometimes need to work to tight deadlines and be flexible with working hours to meet such deadlines. They will be an enthusiastic, quick learner, willing to take on new responsibilities when required.

Ideally, the successful candidate will have previous experience of working in the music, or video production industry. Previous radio or other broadcast experience would be an advantage.

Responsibilities
• Operate and regularly update the ticket tracking helpdesk system
• Provide technical support to all staff
• Support & maintain all desktop computer hardware and software
• Support & maintain all printers, managing toner and ink supplies, changing when needed
• Assist with operation of A/V equipment for meetings in conference room
• Ensure the company’s IT policies and procedures are adhered to
• Develop and maintain a close working relationship with Production/Engineering team
• Assist Production/Engineering team in supporting studios and edit suites
• Occasionally liaise with third party suppliers/providers. E.G. for backup tape storage or copier support.
• Occasionally request pricing from established suppliers for software and hardware as needed
• Provide reports and recommendations to IT Manager, as requested.
• Assist with any IT support duties, as requested.

Technical Experience Requirements – Essential
• Mac OS X Client Support – Troubleshooting and Administration (10.5,10.6)
• Microsoft Windows Client Support – Troubleshooting and Administration (XP, Vista, 7)
• Proficiency in Hardware upgrades and computer repairs – Mac and PC
• Printer Support (HP, Samsung, Canon)
• Excellent knowledge of MS Office software (Microsoft Outlook, Word, Excel, Powerpoint)
• Excellent knowledge of Apple applications: Mail, iCal, Pages, Keynote
• Some Kerio Connect 7 Support or Use
• WAN/LAN/WIFI configuration and support
• Supporting data backup using tape libraries
• Knowledge of Audio/Visual equipment operation
• Must be able to explain technical issues in non-technical terms when necessary

Technical Experience Requirements – Desirable
• Mac OS X Server Troubleshooting and Administration (10.4,10.5,10.6)
• Microsoft Windows Server Troubleshooting and Administration (2003, 2008)
• X Serve RAID
• Nexsan SATABeast RAID
• Support and Maintenance of Windows 2003 and 2008 Server
• Windows Media Streaming Services, IIS and ASP.NET
• Barracuda Spamwall
• DeployStudio
• Archiware PresStore
• Linux/Unix support
• SAN support
• Working in a broadcasting environment
• Working knowledge of music production software: Cubase, Pro Tools, Logic, etc
• Working knowledge of video production software: Final Cut Pro, Final Cut Studio
• SADIE audio support
• iPad/iPhone support
• Familiarity with CRM/accounting software (SAP, Sage)

Person Requirements
• At least 3 years IT Support experience (excluding telephone Helpdesk roles)
• Strong communication skills
• Professional and positive manner
• Good attention to detail
• Ability to work under pressure and on own initiative
• Willingness to accept responsibility for their work
• Motivated team player

Please email an application with CV to garry.myles@somethinelse.com. Applications close on the 1st February 2011

(No agencies please)

About Us

Somethin’ Else is a leading digital production company nominated as a one to watch in NMA’s 2010 Top 100. We produce interactive content and games, such as Papa Sangre, Channel Four’s SuperMe and iCryBaby for Random House. We are the UK’s biggest independent radio production company and have a talent agency representing radio, TV and digital talent. We work for broadcasters, brands and public bodies on a brilliant slate of programs, products and services.

About the Job

We’re looking for a front end developer to work in our R&D department and on interactive projects. This job is not just about building websites, it’s about creative problem-solving, tinkering and exploring with new technologies, getting excited about new stuff and making products and services that we’re proud of for brilliant world-class clients.

You’ll be working within a wider development team on projects which are challenging and may never have been done before. Testing new ideas and refining existing ones. You’ll have flair and good humour and be keen to join a small but growing team with big ideas.

We’re looking for someone who is:

* Very experienced in HTML and CSS web development
* Experienced in object-oriented Javascript development – both at a core level and also working with frameworks including jQuery and YUI;
* Has experience in integrating systems with social networks; including Facebook, Facebook Connect and Twitter
* Passionate about standards compliance and cross-browser / mobile compatibility
* Ability to work with and utilise third party APIs, data services etc
* Can prototype quickly and creatively

It would also be desirable if you have:

* Experience with templating for back-end frameworks such as Django
* Experience in basic Flash development
* Passionate about creating great user experiences
* Experience with agile methodologies
* Experience in mobile application development

When it comes to personal skills:

* You’re a creative problem solver
* You’re a tinkerer, someone who loves playing with new technologies
* You respond well to difficult briefs with a can-do attitude
* You have excellent self-management skills

Somethin’ Else is looking for a receptionist to join our team. The outgoing Anna will be a hard act to follow — can you fill her shoes?

The successful candidate must be a self-starter, take pride in the work they do and have a flexible approach to a remit that’s as varied as Somethin’ Else itself.

This is a superb position for a switched-on, confident and capable administrator with excellent communication skills. A personable approach and positive, proactive attitude is essential.

Responsibilities include:

• Being the first face visitors to Somethin’ Else will see: high-profile clients, guests and partners.
• Being the voice of SE, too: answering the phone and managing our switchboard.
• The smooth running of an extremely fast-paced Front of House area.
• Managing meeting rooms and our 8 extremely busy recording studios.
• Booking all couriers and taxis – managing the process methodically for staff and the accounts team.
• Telephone-vetting and managing work experience staff.
• Organising post to pigeonholes and franking daily.
• Organising fruit and milk daily for the company’s morning coffee addiction.
• Assisting the Office Manager with event management.

The IT Manager role is a crucial IT support role and we need someone with a wide range of skills and interests in desktop computing (Mac + PC, but mainly Mac), server infrastructure and production tools.

Find out the specifics about this role here.

The Digital Development Producer is a dream job for someone looking to invent the next cool interactive media project or application. They are – or think they could be, given the chance – a hybrid of ideas, technology and business.

Find out more about this role here.

It’s an amazing job for the right person.

Here’s the specification. If you’re interested, please apply directly to our Financial Director.

If you’re an agency, please do not get in touch or we’ll blacklist you. So there.

—

IT Manager- Job Description

The Somethin’ Else IT department supports one of the UK’s largest cross-platform production companies.

The role of IT Manager includes provision of desktop support (mainly Macs but some PCs too) during office hours; administration of all IT operations; supervision of technical aspects of the production and delivery of audio, video, and digital content both in general, and for specific projects; planning and delivering company-wide IT strategy.

Reporting to the FD specific responsibilities include:

Support and Day to day issues

• Maintenance and allocation of all IT infrastructure, including servers, desktops, laptops and printers
• Variety of OS server support, including Windows and Linux
• Supporting our mail services
• Administration of our firewall and spamwall
• Managing data backup and tape libraries
• Maintaining and testing Standard Desktop/Laptop Builds and rolling out new software and updates on all supported platforms
• Monitor and maintenance of co-locate facility and related hardware and hosted services
• Supporting suite of Final Cut Server 6 edit stations and associated hardware and software
• Support radio producers and other engineers using Cubase, SADIE and ProTools and associated hardware

General

• Monitoring and managing relationships with external suppliers
• Maintaining support contracts for hardware and software licensing
• Asset record keeping and user administration and account management

Project management

• Setting up streaming infrastructure for internet radio shows
• Set up of online live video stream
• Advising on kit/resources required for projects
• Source, purchase, install, test and document and hardware/software purchased

High level planning for budgets, platforms and policies

• Producing the annual IT Budget and controlling spending for the department
• Formulate and apply appropriate IT policies across the business

Strategy – future planning for the needs of the company